Frequently Asked Questions
Answers to the questions we hear most, before you book, during your trip, and everything in between.
Booking & pricing
How much does a black car service cost in Orlando?
Rates depend on your trip type, distance, and vehicle needs, and are confirmed upfront before you book, with no surge pricing regardless of demand or time of day. Contact us directly for a quote on your specific trip.
How early should I book airport car service?
We recommend booking as soon as your flight or sailing details are confirmed. For weekend and peak-season dates, booking earlier gives you more flexibility on timing.
Is gratuity included in the price?
Gratuity policies can vary by reservation type and are confirmed when you book. Ask our team when reserving your ride for details specific to your trip.
Do I need to pay a deposit to book?
No payment is required to book. A member of our team will confirm your reservation and payment details by phone or email.
What's your cancellation policy?
Contact us directly for our current cancellation policy. We're happy to answer questions about your specific reservation before you book.
What payment methods do you accept?
No payment is required to book online or by phone. Our team will confirm accepted payment methods when your reservation is finalized.
Airport & cruise transfers
Which Orlando airports do you serve?
We provide chauffeured car service to and from Orlando International Airport (MCO) and Orlando Sanford International Airport (SFB).
Do you track my flight for airport pickups?
Yes. We monitor your flight status in real time and adjust your pickup time automatically for early arrivals or delays.
Which cruise port do you serve?
We provide chauffeured transportation to and from Port Canaveral, Central Florida's cruise port.
Can you take me from the airport straight to my hotel or theme park?
Yes. We provide direct, door-to-door transportation from MCO or Orlando Sanford to your hotel, theme park, or cruise port, no shared shuttle stops.
Fleet & capacity
What vehicle do you use?
Our fleet is currently the Luxury SUV class: a black Chevrolet Suburban LT with black-out wheels and quilted leather seating.
How many passengers can you accommodate?
Our Chevrolet Suburban LT seats up to 6 passengers.
How much luggage can you bring?
Our Chevrolet Suburban LT has room for luggage for up to 6 passengers, from a few carry-ons to a full family's vacation bags.
Do you provide car seats for children?
Car seats can be arranged with advance notice. Let us know when booking so we can confirm availability.
Service area
What areas do you serve?
We provide chauffeured transportation throughout Orlando, FL, including MCO, Orlando Sanford (SFB), and Port Canaveral.
Do you provide transportation to Walt Disney World and Universal Orlando?
Yes. We provide private car service to Walt Disney World Resort, including all four parks and Disney Springs, and to Universal Orlando Resort, including Epic Universe and CityWalk.
Do you serve downtown Orlando and International Drive?
Yes. We provide chauffeured transportation to downtown Orlando's business and nightlife district, and to International Drive, including ICON Park and the Orange County Convention Center.
Policies & trust
Are your chauffeurs licensed and insured?
Yes. Every chauffeur is a vetted, professional driver, and our company is fully licensed and insured for commercial ground transportation.
What's the minimum booking for hourly service?
Hourly bookings have a minimum booking window. Contact us directly for exact details based on your date and vehicle availability.
Do you offer corporate accounts or billing?
Yes. We offer corporate accounts for companies that book with us regularly. Contact us directly to set up billing for your team.
Is your service available 24 hours a day?
Yes. We're available 24 hours a day, every day, including early morning airport departures and late-night arrivals.
Ready to book your Orlando black car?
Airport transfers, cruise transportation, corporate travel, events, and hourly service, all one call away.